Knowledge Management

Knowledge Management
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Feature Hip Deep: A Look at Electronics Recovery - by Mike Donoghue (March 29, 2010) Coupled with the heightened awareness of environmental issues of discarded electronics, material consumption and its association with material availability has also triggered concern. Before you take out the trash again, here's some spoiled food for thought. Reviews Stop the Sticky Notes! - by Dr. Andrew Makar, DMIT, PMP (June 7, 2010) A project manager’s desk is often surrounded by scraps of paper with brief reminders and to-do lists, but this writer suggests a solution to eliminate “sticky note suffering". Channels Knowledge Management 101 Intranets, Extranets and Portals Learning Organizations Training and Performance Support Content and Document Management Intellectual Property Measurement and ROI Security Usability, User Experience and Personalization Collaboration Tools and Groupware Development Tools Case Studies and Technical Approaches Technology Other Knowledge Management Books Discussions Knowledge Management Some things are just hard to manage--your business knowledge shouldn't be one of them. Chat with others about anything and everything in the world of KM. Managing Customer Knowledge How much do your customers know? How much do you know about your customers? Knowledge about your customers can be gathered and used in thousands of different ways--and it can prove invaluable to your business. Pulling Together What's There Enterprise systems contain a wealth of information. How about integrating your current systems to maximize their full value? Here you can toss around some options and get feedback from people who have done just that.

Processes webWAVE Intranet Development Process Building a new Intranet? Don't know where to start? The webWAVE Intranet Development Process guides you through building your first internal web. This approach focuses on knowledge management and building the key customized applications which are important to your organization's future. webWAVE Ongoing Intranet Development Process Is your intranet a dinosaur? A corporate intranet must keep pace with the rapidly changing, improving technology of the Internet in order to serve its business community effectively. The webWAVE Ongoing Intranet Development Process offers a structure for decision making and prioritization to facilitate updating and enhancement of a private intranet. Deliverables Pages: 1 2 next> Organizational Change Types Need some insight into how to address the organizational change aspects of implementing Knowledge Management? Look no further. KM Process Maps How do knowledge managers decide what's really important, what really delivers bottom-line value and then structure it so it's easily accessible and ready to use? Using KM Process Maps, of course. User Story Template ( Presentation - Template ) User stories can help you efficiently and effectively describe what knowledge management should look like for your unique organization. This template provides insight on how to use user stories to help you define your KM universe. People Styles at Work Questionnaire ( Questionnaire - Template ) What best describes you: Analytical, Amiable, Expresive or Driver? You think you know, but you have no idea. A companion to the So, What's Your Style? Presentation, this questionnaire will help you determine what your primary and secondary style is under normal and stressful situations. More Knowledge Management deliverables...