Vendor Benchmarks

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Vendor Benchmarks

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Format: Evaluation Assessment
Vendor Benchmarks are industry and in-house standards used to assess a vendor package's performance. The standards are described in terms of the objectives that the package should meet or exceed. Benchmark standards for the following areas should be considered when selecting a package:
  • Technology enablement (future)
  • Rate and degree of innovation
  • Quality
  • Policies and procedures for upgrades
  • Level of service performance
  • Pricing and licensing

    • Related Processes
    Application Solution Process

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    		Greg Mundell
    Bethesda, MD, USA

    		Posted: Apr 14, 2000 11:46 AM

    "This document is a great starting point. It could be improved by adding benchmarks for competitors, advertisors, and business partners."



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