Stakeholder Relational Values

Stakeholder Relational Values ( Template ) Project Management Process Improvement
Format: Evaluation Assessment
Contributed by: Jan van Galen
The sheet denominates the relations between persons concerning different categories. Vertically we align the external stakeholders, customers, end-users and management. These people are our “opponents”. Horizontally we define the other side: the project team, IT department and others who will have to contribute to the success of your project. At that point, we have a matrix of “them against us”, in which individual relationships must be quantified. For each relationship, the categories are stated below. The first four categories make a statement about the persons themselves in relation to the project. The fifth category is about the inter-human relationship:   1. Buyer influence, economical Person has an economical view on your project, watches the Return on Investment. Ranking: 3=high, 0=none 2. Buyer influence, technical Person is more technical involved. Watches price vs. quality. Ranking: 3=high, 0=none 3. End-User Does solution work satisfactorily? Operational aspects. Ranking: 2=lots of influence, 0=no influence at all 4. Sponsor/coach How is the attitude toward your project? Ranking: 2=convinced advocate, 0=neutral, -1= opponent 5. Contact 3=intimate, can call or walk-in any moment on anything 2=businesslike relationship, not very intimate 1=know him/her 0=don't know him/her -1=contact will result in dispute

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