Trust, Business Stakeholders and Your Workforce

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Trust, Business Stakeholders and Your Workforce

by Joe Wynne

March 30, 2009


As he plans his project for developing the next system release, project manager Paul is suffering from close scrutiny by business stakeholders…again! The situation continues from the missteps with stakeholders in the previous project. Not his missteps, mind you, but those of his workforce.
 
For example, during design activities in the previous release, the team lead for the business analysts did not win good evaluations. The same team lead that could always rally the BAs to submit the final designs on time to the developers was chronically unprepared in status meetings with the business representatives. The reps ended up thinking that their input was not really respected.
 
Similarly, Paul was surprised at the business representatives’ negative reactions to certain intermediate deliverables. He did not check the documents in advance, but they were rejected for a variety of reasons.



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