Defining Business Smarts

CEOs, CIOs, CTOs and CFOs constantly complain about not finding enough seasoned IT people--project managers, developers and architects--who understand business. It’s a common theme heard from corporate recruiters, HR people and headhunters. It’s even plastered on lengthy job descriptions. Whatever the lingo, the plea is: “We need people with business acumen.” In short, business smarts.

But what does business acumen mean, exactly? An MBA, special business training, industry- or company-specific business information? It’s time to find out. So I asked managers, company decision-makers and some pundits/analysts what exactly “business smarts” means. The Seattle-based Institute For Corporate Productivity recently surveyed business decision-makers to find out exactly what business intelligence means. The results proved that there was a communication dilemma--a failure to communicate on the same level.

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