Book IT

Home  >  Articles  > 
Book IT

Michael Wood

December 3, 2007





The IT Infrastructure Library has been with us for a long time now, and in 2007 it underwent a major revision to version 3. It is ironic that in an industry that changes its technologies about every 18 months that most IT philosophies, approaches and standards take about 10 years to mature and achieve wide acceptance.
Developed over a decade ago by the U.K.’s Office of Government and Commerce, ITIL now enjoys the status of being the standard framework for IT services organizations around the world. Clearly, however, the major acceptance of ITIL is found in Europe with about 35 percent of medium-to-large organizations adopting some or all of the ITIL philosophy. Additionally, almost 450,000 people completed exams on ITIL since the 1990s (per the IT Services Management Forum). Below is a chart that illustrates the evolution of ITIL from its inception through v3 (courtesy of HP):
ITIL v3’s new lifecycle approach to Service Level Management recognizes that its core processes exist within a larger framework and thus elevates the standard to better integrate IT into the core of the business.



Please login/register to read the entire article.





sponsored announcements and special offers
Difficult for competitors to equal. EMA reviews IBM Rational's new quality & requirements management offerings. The verdict, "For companies seeking to improve ROI delivered by software projects,we believe Rational's value proposition is difficult to match."

Microsoft Project Conference 2000
Exclusively disclosing the powerful capabilities included in Microsoft Project 2010 and Microsoft Enterprise Project Management (EPM) Solutions while providing real world guidance on how Microsoft Project 2007 and Microsoft EPM Solutions are helping customers today with project and portfolio management to save money, enhance efficiency and prepare for future growth. Register Today!

Use WorkLenz PPM to Manage Agile Software Development
We invite you to download Métier’s latest white paper, Agile Software Development with WorkLenz, to learn how you can use WorkLenz to manage agile within your organization.



"Imagination is more important than knowledge, for knowledge is limited while imagination embraces the entire world."
- Albert Einstein