       |
||||||||||||||||||||||||||||||||||||
Building a Framework for Quality |
||||||||||||||||||||||||||||||||||||
|
Home > Articles >
Quality has to be one of the most elusive and vague concepts a person or organization can deal with. Perhaps this is because quality comes in many flavors and is so dependent upon its context. A visit to Wikipedia provided some quality musings as the discussions around quality are quite intense taking on an almost evangelical tone.
So how does IT develop a framework for quality if it is so indefinable? First, IT must define quality in terms of its various products and in context to its stakeholder’s expectations. After all, for the most part quality is in the eye of the beholder. Once the definitions of quality (and there will be many) are established, IT can begin to develop a framework around which quality can be attained, maintained and even improved upon.
As with most endeavors seeking to establish clarity from abstraction, we will begin with a general definition and work toward more finite terms. The best general definition of quality that I could find comes from http://inherentquality.com/ and states:
“Simply stated [quality] is joy associated with a mindset that seeks to embed value and excellence within people, processes and products.”
How’s that for a vaporous goal? So quality is about joy.
Please login/register to read the entire article.
sponsored announcements and special offers
96% of customers recommend LiquidPlanner to friends. Small team? Big stack of projects? Decide what's important, decide who can do it, and start making progress today. Schedule, collaborate, and track time in one central place. Start today with a no-risk trial.
Register Today and Save 15%! Boston University's online Master of Science in Computer Information Systems with a concentration in IT Project Management is aligned with the PMP© certification and empowers students to become leaders in the field. Flexible to your schedule, this program can be completed in as little as 18 months. You're a Business Analyst and You Don't Even Know It. If you are involved in implementing change in your organization (whether IT or process-related), you are a business analyst. But do you understand the fundamentals of business analysis and follow best practices? Our business analysis courses provide the foundation you need to ensure your solutions bring value to your organization. Check out our upcoming BA courses, including Principles of Business Analysis. DeVry University's Keller Graduate School of Management offers the right mix of project management programs, with four project management programs accredited by PMI Global Accreditation Center (GAC): MPM; MBA with PM concentration; MISM with PM concentration; and MNCM with PM concentration. You can also receive a GCPM—Graduate Certificate in Project Management. Download a copy of The Power of Project Management.
|
 sponsors
vendor offers
vendor events
| ||||||||||||||||||||||||||||||||||
|
| ||||||||||||||||||||||||||||||||||||
