The gantthead Has Spoken

Home  >  Articles  > 







The gantthead Has Spoken

by Tom Keenze

October 3, 2000


Last month, we ran a survey asking which of the following was most important to your business:

<
UL>
  • Customer Service 
  • eBusiness-CRM Integration 
  • Organizational Structure 
  • Corporate Communications 
  • Customer/Vendor/Employee Loyalty 
  • Organizational Culture

    • And finally, 

    • CRM is not applicable to my business.

    The majority of the respondents said that Customer Service was the most important. Customer/ Vendor/Employee Loyalty came in a distant second place. Not far behind second place, the third place choice was a tie between Corporate Communications and eBusiness-CRM Integration. Beyond those choices, the numbers grew rather insignificant.

    I am really concerned about the one person who said CRM was not relevant to his or her business.



    Please login/register to read the entire article.





    sponsored announcements and special offers
    You can do this!
    Earn your master's degree in project management without putting your life on hold at GoUWP.com!
    Apply today at GoUWP.com for 100% online courses, 45 PDUs each. No entrance exam. University of Wisconsin- Platteville’s MS in Project Management is globally accredited by PMI. Combine academics and real-world scenarios for a 360-degree education.
    If you have a distributed team, what are you trying to achieve with Agile approaches? Isn't Agile more for co-located teams? There are eight key benefits to working in a distributed Agile environment. A new report from ProjectsAtWork looks at each of those benefits – and how you can achieve them.
    Most business and IT executives agree that any company able to rapidly deliver software of high and predictable quality with minimum budgets enjoys a significant advantage. However, practical experience shows that the challenges associated with software quality remain largely unsolved. Download the white paper Uplift Quality with Requirements Driven Testing to learn fundamental principles of Requirements Driven Testing.



    "We are ashamed of everything that is real about us; ashamed of ourselves, of our relatives, of our incomes, of our accents, of our opinions, of our experience, just as we are ashamed of our naked skins."
    - George Bernard Shaw