       |
||||||||||||||||||||||||||||||||||||
Outlook for Crisis Project Management 2010 (Part 2) |
||||||||||||||||||||||||||||||||||||
|
Home > Articles >
To appreciate the impact of crisis project management, it’s important to understand how the discipline started. Waffles Natusch--president of Warwick, R.I. career-management firm the Barrett Group--says that while it’s hard to precisely pinpoint the origin of crisis management, Johnson & Johnson can be credited with creating the demand for crisis managers.
In 1982, the giant pharmaceutical firm put crisis management on the map when several people died from ingesting cyanide-laced Tylenol capsules. “The company’s response became the template and benchmark for many kinds of crisis project management,” Natusch explains.
In the fall of 1982, seven people on Chicago’s West Side died mysteriously. After a thorough investigation, authorities concluded that all of the people died from ingesting an Extra-Strength Tylenol capsule laced with cyanide. Tylenol was made by J&J subsidiary McNeil Consumer Products.
Please login/register to read the entire article.
sponsored announcements and special offers
Attn: PMP® or CAPM® Certified Professionals.
Get your Advanced Master Certificate in IS/IT Project Management or Applied Project Management, 100% online from Villanova. Learn more now and save $945! ERP Evaluation Toolkit. Focus analysts have gathered all of the information you need into one definitive document. Explore all aspects of the ERP market, and get insight into specific areas of interest. Decision-making tools and worksheets also included. ERP is a strategic investment. Download your free in-depth ERP Toolkit now. A CRM solution can have an enormously positive effect on your business's bottom line, but a lot can go wrong during a rollout if you haven't planned properly. Download the CRM Evaluation and Implementation Toolkit, from InsideCRM, to learn more about hosted CRM, 10 Steps to a Successful CRM Implementation and more.
|
 sponsors
vendor offers
vendor events
| ||||||||||||||||||||||||||||||||||
|
| ||||||||||||||||||||||||||||||||||||
