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Best Practices

We Answered: Start with Best Practices! We hear of what other companies have done while considering a technical solution to critical business problems. We have captured the critical issues and elements of several topics and implementations. Now we're bring them to you in the form of Best Practices. These Best Practices are meant to suggest common factors considered for a particular technology.

ASPs: The Next Chapter - by Meredith Levinson

This article contains criteria you can use to evaluate whether a CRM ASP is right for your company.

Best Practices: January 2003 Power Portal: Cal Poly Sets Pace with Web Services - by Judith Lamont

Excellent case study of how Cal Poly's good planning and use of KM resources resulted in a strong yet cost-effective portal application.

Disaster Recovery and Business Continuance: Best Practices - by Michael Dortch

September 11, 2001, wasn't enough of a wake-up call for a lot of businesses, perhaps even yours. Are you sure that DR/BC plans at your company are comprehensive? Do they include processes for inclusion of input from key constituents and frequent testing and updating?

Best Practices at Worker Fingertips (Part 2) - by Joe Wynne

Are key written resources used by project workers stored randomly like in a library with a mad librarian? Toss that library card and use a context-rich intranet repository instead.

Best Practices at Worker Fingertips (Part 1) - by Joe Wynne

Are your key written resources used by project workers stored randomly by a mad librarian? Toss that library card and use a context-rich intranet repository instead.

Industry Best Practices for E-Mail Marketing - by Vyom Bhuta

If you aren't marketing via e-mail, you are behind the times. Of course, if you are going to break into e-mail marketing, you want to do it right. Here's how.