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Knowledge Management
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Working Knowledge : How Organizations Manage What They Know
Thomas H Davenport, Laurence Prusak ISBN: 1578513014
Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding and transferring--and look at the key skills, techniques and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
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From Know-How to Knowledge
Bryan Gladstone ISBN: 1-85835-880-9
In the era of information, having a knowledge management strategy is crucial. This book provides a jargon-free place to get advice, study real-life examples and develop a strategy to conquer the evolving landscape of knowledge management.
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Knowledge Networking: Creating the Collaborative Company
David J. Skyrme ISBN: 0750639768
Knowledge Networking offers a comprehensive overview of the strategic application of knowledge management within global corporations. With an emphasis on good leadership practice, it shows how companies have successfully leveraged the knowledge dispersed and fragmented throughout their companies to deliver organizational benefits and create new opportunities. In a dynamic environment, the book gives guidance on how to innovate quickly and to exploit human networks, wherever they are based.
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Harvard Business Review on Knowledge Management
Peter Fingar, Harsha Kumar & Tarun Sharma ISBN: 0875848818
The Harvard Business Review paperback series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. The eight articles in Harvard Business Review on Knowledge Management highlight the leading-edge thinking and practical applications that are defining the field of knowledge management. Includes Peter Drucker's prophetic "The Coming of the New Organization" and Ikujiro Nonaka's "Knowledge-Creating Company."
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Smart Training; The Manager's Guide to Training for Improved Performance, First Edition
Clay Carr ISBN: 0070101647
Learn how to establish a sound "competency" basis for your knowledge management initiatives. gantthead's own George Ball calls it, "One of my personnel development 'bibles.' "
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Data Mining Techniques For Marketing, Sales and Customer Support
Michael J.A. Berry and Gordon Linoff ISBN: 0471179809
Learn how to quickly and easily access the wealth of information in your information systems. With data mining, companies can analyze customers' past behaviors in order to make strategic decisions for the future. This book is a practical guide to mining business data to help marketers and business managers focus their marketing and sales strategies. It explains how each mining technique works and what kinds of business problems each one can solve.
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The Knowledge-Creating Company : How Japanese Companies Create the Dynamics of Innovation
Ikujiro Nonaka, Hirotaka Takeuchi ISBN: 0195092694
How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Creating Company, Nonaka and Takeuchi provide an inside look at how Japanese companies go about creating this new knowledge organizationally.
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Future Work: Putting Knowledge to Work in the Knowledge Economy
Charles D. Winslow, James Brian Quinn, William L. Bramer ISBN: 0684863960
A great book on how to package knowledge for efficient use, especially in the form of Integrated Performance Support (ISP). Although out of print, copies can still be found fairly easily.
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