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Case Studies and Technical Approaches

Don't reinvent the wheel. Learn from those who have gone before you.

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Seeing Through a Fog of Data
- by Megan Santosus
When it comes to KM, the problem is not too little information, but too much of it. Data mining is just one tool in an organization’s overall effort to glean trends from raw information.

Cooperative Content Management
- by KM World
Case study of how Land O'Lakes is using content management.

Getting Content Management Right
- by Megan Santosus
Excellent case study of how Blue Cross & Blue Shield of Rhode Island got a handle on content management practice.

The Limits of KM
- by Megan Santosus
When it comes to homeland security and anti-terrorism efforts, knowledge management implementation is severely hampered by the lack of money.

Don't Leave Out the Users
- by Megan Santosus
When it comes to knowledge management, the federal government has forgotten about its end users.

KM World’s 100 Companies That Matter in Knowledge Management 2004
- by High McKellar
KM World identifies some of the best organizations leading the way in the knowledge economy.

Culture is Key : Creating a Collaborative Government
- by Vicki Powers
Here's an interesting case history about how several local and state agencies in California, New York and Colorado share information through knowledge management initiatives.

A Law Firm's Nucleus of Knowledge
- by KMWorld.com
Case study of knowledge management in the legal world.

Why Three Heads Are Better Than One (How to Create a Know-it-all Company)
- by Lauren Gibbons Paul
These case studies depict real-life situations in which companies were able to convince their employees to share their knowledge for the greater corporate good.

Help Wanted: A Chief Knowledge Officer
- by Lester Thurow
In our increasingly knowledge-based economy, every company needs a chief knowledge officer.



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