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Case Studies, Best Practices and Success Factors

They have done it or are doing it. Some did it right, and some did not. A wise guy said, "If you don't know history, then you are condemned to repeat it." Find out how others did it, and learn from their experiences. Why repeat someone else's mistake when you can make your own?

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The ABCs of Business Continuity and Disaster Recovery Planning
- by CSO Online
This compendium of articles and resources is particularly timely in light of Hurricane Katrina and its aftermath.

The Five Lessons of 2004
- by Michael V. Copeland
Learn from successes and failures in business of 2004.

Nike Rebounds
- by Christopher Koch
How Nike recovered after losing money, time and a measure of pride when its demand-planning software led it seriously astray.

How the FTC Rescued the Dinner Hour
- by Alice Dragoon
The Do Not Call Registry ranks up there with the best and most successful projects in government.

For the IRS There's No EZ Fix
- by Elana Varon
The Internal Revenue Service's multi-billion dollar modernization project has been an unmitigated flop.

Can Software Kill?
- by Debbie Gage and John McCormick
Software quality matters, particularly in the medical field, where mistakes can literally kill.

Filing for Divorce
- by Edward Prewitt
Case study about exiting an outsourcing deal early.

Access Miami
- by Lafe Low
Case study of Miami-Dade County's Web services strategy.

ChevronTexaco Boosts IT With Business Alignment
- by Margaret L. Young
Here's a case study about how petroleum giant ChevronTexaco made its IT division more relevant to its business.

Wal-Mart's Race for RFID
- by Mark Roberti
Wal-Mart, the world's largest retailer, is about to test radio frequency identification (RFID) in a big way, raising technological and privacy concerns. In the meantime, suppliers and competitors are scrambling to learn about the wireless technology that helps companies identify and track items in the supply chain automatically.



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