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Sales Force Automation

This subject can be viewed in more than one way. Management often views SFA differently from the sales force. How does SFA fit into the CRM picture? How can you avoid being part of the 80% implementation failure rate? Find out here.
Sales Force Automation Back in the Spotlight
- by Pam Baker
Learn why today's SFA projects are far more successful.

Incompetencies
- by Benson Smith and Tony Rutigliano
Competency programs won't make your sales force competent.

Sales Tech Comes in New Flavors
- by Erika Morphy
Analytics will be a giant step forward for SFA technology.

Salesnet Adds Reporting Tools to Online SFA
- by Erika Morphy
Online sales force automation is attracting a huge number of fans. Read why.

The Missing Element
- by Kevin Thoreson
Sales management is creating the environment for success. Make sure your corporate CRM program has a salesforce focus.

SalesDoctors Magazine
Seeking a cure for the common close? SalesDoctors Magazine is all you need. And yes, this doctor does make house calls!

DCI's CRM Expo Schedule
Check out the DCI CRM Conference and Exhibition, and learn how to make CRM a reality for your company.

Contact Management News Sales Automation Research Summary White Paper
- by Contact Management News (August 10, 2000)
Learn what sales force automation (SFA) is and how to deal with the human, emotional, political and turf issues surrounding it.



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